The HMIS Q1 2017 Report Cards have been published! These report cards review data timeliness, entries referred from the Coordinated Entry System, and Average Data Quality Scores, for the three different types of data elements our users collect data for: Universal Data Elements, Program Specific Data Elements at Entry, and Program Specific Data Elements at Exit.
FREE LGBT Sensitivity Training Scheduled for 6/30/17
211OC will host a FREE LGBT Sensitivity Training for all Orange County homeless service providers on Friday June 30th from 10AM to 12PM. A representative from the Long Beach LGBT Center will conduct the training which will consist of a presentation and Q&A session.
Where? CASA Training Room (Upstairs) 1505 E 17th. St Santa Ana, CA 92705
When? Friday, 6/30/17, from 10AM to 12PM.
We are hoping at least one representative from each of our agencies can attend this important training. According to HUD “[m]embers of the LGBT community are more likely to become homeless, and once homeless, more likely to endure discrimination and harassment that extends their homelessness.” We want Orange County’s CoC to be a safe and welcoming place for all LGBT clients experiencing homelessness, and we hope that this training will help us serve this marginalized population better!
There is no need to RSVP for this event, please just show up ready to learn!
OC LGBT History Fun Fact: In April 1972, Costa Mesa resident John Rule installed a pink mail box outside his house to mark the founding of what eventually became the Orange County Gay & Lesbian Community Services Center, one of the first in the nation. Because it was not safe to advertise the purpose of Rule’s house, the pink mailbox let community members know that they were in the right place.
JUNE 2017 DATA MATTERS NEWSLETTER PUBLISHED!
Check out the June 2017 Data Matters Newsletter!
Free LGBT Sensitivity Training Offered by 211OC!
Did you know that according to HUD “[m]embers of the LGBT community are more likely to become homeless, and once homeless, more likely to endure discrimination and harassment that extends their homelessness”? LGBT people are not protected under the Fair Housing Act, however, HUD’s Equal Access Rule “makes it illegal to discriminate against LGBT individuals and families in any housing that receives funding from HUD or is insured by the Federal Housing Administration, regardless of local laws.” Orange County is positioned to lead the way in providing safe, compassionate, and equal housing opportunities to members of the LGBT community.
In order to better serve our LGBT population experiencing homelessness, 211OC will provide a FREE training on LGBT sensitivity and best practices. We hope to have at least one representative from each of our HMIS participating agencies attend this upcoming event. In order to book an appropriate venue, we need to get a rough idea of how many attendees we can expect.
If you would like to attend, please send an email to Casey Parnis with answers to the following questions:
How many staff members from your agency would you like to send?
Are there any specific sub-populations you would like more information about (i.e. youth, transgender, LGBT parents)?
Are there any weekdays in June that you would be unavailable for training?
Thank you so much! We hope to see you there!
2017 HIC and PIT Complete!
The Homeless Inventory Count (HIC) and Point in Time count (PIT) have been approved by the County and submitted to HUD! Thank you to all of the agencies for their hard work and collaboration, which made this possible!
Please check out our May 2017 Data Matters Newsletter & Orange County Reports webpage for more information.
MAY 2017 DATA MATTERS NEWSLETTER PUBLISHED!
Check out the May 2017 Data Matters Newsletter!
Scheduled HMIS Outage April 29th
Please be advised that the HMIS system will be unavailable on April 29th, 2017, from 10PM to 2AM PST while Patch 248 is being applied to HMIS. We apologize for any inconvenience.
APRIL 2017 DATA MATTERS NEWSLETTER PUBLISHED!
Check out the April 2017 Data Matters Newsletter!
Intake forms have been updated!
All HMIS Intake Spanish Forms have been updated to make them flow better and sound more natural, as well as to incorporate the recent changes to the Data Standards. There are separate forms for projects that receive PATH, RHY, SSVF, and VASH funding, as these projects require additional questions to be answered. In addition, small corrections were made to the English Intake Forms.
NEW HMIS Help Desk Procedure!
Awesome news! We are implementing a new HMIS Helpdesk software called HappyFox, which will allow us to respond to your HMIS issues much more quickly and accurately. Woohoo! HappyFox also provides us with “Knowledge Base” software, which is a collection of articles written by 211OC HMIS Staff about common HMIS problems. Checking the Knowledge Base before submitting a ticket can help you solve some issues on your own without having to wait for a reply from HMIS Staff!
IMPORTANT: Client names, dates of birth, and social security numbers should NEVER be sent through HappyFox, including in screenshots. Check ALL screenshots for visible client identifying information and use Paint or other image editing software to block it out before attaching.
As a reminder, only designated Agency Administrators should be contacting 211OC through the new Helpdesk software. However, all users can search for help using the online Knowledge Base.
In addition, 211OC Staff will not be responding to emails sent to the HMIS helpdesk email (hmis-helpdesk@211oc.org), and we will no longer be responding to HMIS questions sent to our individual email addresses. Please submit all questions or concerns to the new HMIS Help Desk ticketing system.