Emergency Solutions Grants (ESG) recipients and subrecipients have quickly scaled up rapid re-housing (RRH) and targeted prevention efforts, including repositioning existing staff, adding new staff, and/or rapidly refilling vacated positions due to COVID-19. New staff may not have received in-depth training on the best practices that promote successful outcomes for people experiencing homelessness.
Each of the new Onboarding Toolkits provides a series of informational training videos and resources to orient and train new or transitioning staff who serve as Grant Administrators, Program Directors, RRH Supervisors, and RRH Case Managers. Many videos have brief knowledge check questions at the end to reinforce learning.