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Orange County HMIS

Category: New in HMIS

Update: Closing the Gap: Homelessness to Housing Webinar Series

Registration is open for the next three sessions: Street Outreach, Implementing System Change, and Optimizing Service Delivery. Register today!

This webinar series provides guidance and fosters innovation in best practices and strategies in stakeholder engagement for homelessness services systems. It will cover topics designed to help communities establish equitable, effective homelessness responses through meaningful collaboration, resource coordination, and efficient service delivery.

Training Objectives

Participants will learn about:

  • Incorporating people with lived experience and expertise into homelessness responses
  • Coordinating with healthcare and other non-federal resources
  • Creating direct pathways from homelessness to housing
  • Operationalizing best practices
  • Identifying and connecting with community resources

Who Should Attend?

This webinar series is intended for everyone involved in the homelessness response system, including but not limited to Continuum of Care (CoC) staff and leadership, program administrators, direct service staff and program management, and recipients and sub-recipients of Emergency Solutions Grants (ESG) and CoC funding.

Schedule and Registration

Webinar Title Date and Time Registration
Stakeholder Engagement and Advancing Equity August 4, 2022
1:30 – 3:00 PM EDT 		Materials Coming Soon
Coordinating Homeless Services Resources August 11, 2022
1:30 – 3:00 PM EDT 		Materials Coming Soon
Street Outreach August 18, 2022
1:30 – 3:00 PM EDT 		Register Now
Implementing System Change August 25, 2022
1:30 – 3:00 PM EDT 		Register Now
Optimizing Service Delivery September 1, 2022
1:30 – 3:00 PM EDT 		Register Now

*** You must have a HUD Exchange account to register. Follow these instructions for registering

Training Point of Contact

Homelessness to Housing Webinar Series Registrar | trainings@hudexchange.info

Clarity HMIS Go Live April 5th!

As a reminder, you will be able to access our new HMIS software (Clarity Human Services) starting on April 5th!  To gain access to the software, be sure to complete the 2017 Data Standards Training (as well as any supplemental trainings required for your agency) and our new HMIS Part 2 Training for the Clarity software.  Any new users will also need to complete the HMIS Part 1 Training.

Check out the email sent to the Agency Administrators for more information!

 

Update on Common Issues in Version 6!

Check out this list of the Common Issues in HMIS Version 6, as well as updates on when these issues will be resolved.  Please continue to send any issues you are experiencing to the HMIS Helpdesk so we can work with Adsystech to resolve them.

For any agencies completing CSV Exports in version 5, please use this tracking document to track the changes you are making in HMIS.

We appreciate your patience during this process!

Intake forms have been updated!

All HMIS Intake Spanish Forms have been updated to make them flow better and sound more natural, as well as to incorporate the recent changes to the Data Standards. There are separate forms for projects that receive PATH, RHY, SSVF, and VASH funding, as these projects require additional questions to be answered. In addition, small corrections were made to the English Intake Forms.

NEW HMIS Help Desk Ticketing System Instructions

NEW HMIS Help Desk Ticketing System Instructions (only certified Agency Administrators are allowed to submit tickets):

Click the teal “HMIS Help Desk” button in the right sidebar

Type a few key words related to the issue you’re having or the error message you’re experiencing into the search box to see if there is an available Knowledge Base article that can solve your problem.

For example, if you are enrolling a family and not all family members appear in the pop-up on the Program Entry page you could type “family program entry” into the search box. The “Family Members Not Appearing in Pop-Up Window” Knowledge Base article, which contains instructions to solve this common problem, would appear on the page!

If no appropriate Knowledge Base articles appear, click the “Submit a Ticket” link beneath the search field to submit a ticket to the HMIS Help Desk. Note that under the “Message” section, there is a link that says “Add Attachment” if you need to attach a screenshot or report to your ticket.
When you submit your ticket you will need to select a Category from the Category dropdown menu:HMIS – Data Request: When you need to request data that you are not able to pull from HMIS yourself.

HMIS – Pages: When you encounter an issue on any page in HMIS, excluding reports and exports. You will be asked to specify which page you encountered an issue on in a dropdown menu, then you will fill out a subject and message just as you would over email. We also have a space for you to enter the text of any error message you might receive. When we know exactly which error message you’re receiving, we can much more quickly solve your problem.

HMIS – Reports (Including repository exports and corrections): When you have a question about HMIS reports or corrections files sent to you by 211OC. You will be asked to provide the name of the report you need help with plus the start and end date of the reporting period. Please include all other parameters in the message section of the ticket submission page.

HMIS – Setup: When you need to complete any project setup tasks, such as adding or taking away a milestone or service. You should also use this category if you need to deactivate or create a new project (in which case you will also need to attach a Project Setup or Project Close Out form).

HMIS Users and Trainings: When you have a question about user access or user trainings. For example, if you need to revoke a user’s access (in which case you would also need to attach a User Revocation of Access form) or if you have questions about the results or contents of a training.

HMIS Q3 2016 Report Cards Posted!

HMIS Q3 2016 Report Cards have been published and are available here!  These report cards review data quality and data timeliness for each project, and include average data quality scores by project type!  Also, check out the newest report card, Entries Referred from the Coordinated Entry System!

New HMIS Intake, Exit, and Annual Assessment Forms!

As of October 1st, the data elements in HMIS have been updated to reflect the new Data Standards released by HUD.  The HMIS Intake, Annual Assessment, and Exit forms have also been updated to match HMIS, and are published on our website here.  For more information, check out the October 2016 Data Matters Newsletter!

August 2016 Spotlight: Program Specific Data Elements at Entry

Below are all programs that met the data quality threshold for Quarter Two 2016. Congratulations and keep up the good work!

Emergency Shelter – 90% or above

  • fsi_Self-Sufficiency Program
  • ifh_HAPP Prevention
  • mcy_CA State ESG
  • oc2_Emergency Shelter
  • fsi_Laguna Beach Alternate Sleeping Location
  • mcy_Regina House Emergency
  • cst_Casa Teresa Emergency Maternity Shelter
  • mcy_Armory_Emergency_Shelter
  • mcy_Family_Redirection_Program
  • cch_FV/Emergency
  • ghh_Anaheim ESG
  • fis_Via Esperanza
  • fis_New Vista Emergency
  • WTLC_ 45-Day Program
  • WTLC_90-Day Program
  • int_EMERGENCY SHELTER

Homeless Prevention – 95% or above

  • fcc_SSVF Homeless Prevention
  • mhl_SSVF Operation Healthy Homecoming Prevention
  • mcy_CDBG Costa Mesa HP
  • ths_Homeless Prevention Initiative
  • uvi_SSVF Homeless Prevention
  • voa_SSVF Homeless Prevention Priority 2
  • voa_SSVF Homeless Prevention Priority 1
  • sme_CSA_ESG
  • mcy_Emmanuel Residence
  • ifh_CSA_ESG_Street Outreach
  • pha-FamilyStabilityProgram HP

Outreach – 85% or above

  • spd_HEART Program
  • ctc_CTC Street Outreach

Permanent Housing – 95% or above

  • oc4_Permanent Housing 2
  • oc4_AFH Westminster
  • trp_Tyrol Plaza
  • cch_Olinda Permanent Supportive Housing
  • cch_CCH Housing First
  • fsi_Henderson House Supportive Housing
  • mcy_Katharine Drexel Residence III
  • spc_2011 Shelter Plus Care SRA VOALA
  • spc_2009 New Shelter Plus Care TRA Project
  • spc_Jackson Aisle Shelter Plus Care PRA Renewal
  • spc_Shelter Plus Care Colettes Childrens Home
  • spc_VASH
  • mcy_CoC PSH Leasing
  • mcy_MCY PSH Collaborative
  • oc4_Permanent Housing Collaborative
  • fis_CCH PTC
  • jhf_Scattered Site Permanent Housing Program
  • ifh_SHP Stanton Multi-Service Center
  • spc_2006 Shelter Plus Care TRA Renewal Project
  • spc_2005 Shelter Plus Care TRA Renewal Project
  • spc_2008 Shelter Plus Care TRA Project
  • spc_Shelter Plus Care Mercy House
  • spc_#1 Consolidated Shelter Plus Care TRA
  • mcy_CoC Leasing

Rapid Re-Housing – 95% or above

  • mcy_CoC Rapid Re-housing (HO)
  • mcy_CDBG Costa Mesa RRH
  • fis_FAM PTC
  • fis_Housing St. Jude (HSJ)
  • VOA_SSVF Rapid Re-housing Priority 1
  • oc_Housing First
  • oc_HUD Rapid Re-housing
  • voa_SSVF Rapid Re-housing Priority 2
  • mcy_OCUW – FACE Rapid Rehousing
  • fcc_SSVF Rapid Re-housing
  • mcy_OC Calworks
  • mcy_ESG Orange County RRP
  • mcy_ESG Santa Ana RRP
  • spn_GAPP UW FACE 2024 Rapid Re-housing

Services Only – 85% or above

  • mha_Back To Work
  • mha_Multi Service Center
  • mha_Housing Assistance

Transitional Housing – 95% or above

  • cch_FV/Transitional
  • oc_I – Transitional Housing
  • Second Step
  • mcy_Joseph House
  • oci_Transitional Housing Program
  • ths_Homeless Family Shelter #10
  • oc3_Positive Steps
  • oc4_American Family Housing Collaborative
  • gil_ Gilchrist HouseTransitional Shelter
  • cch_Dairyview
  • OCR_Hope Family Housing – Buena Park
  • oc2_Transitional Housing
  • mcy_Bethany House
  • his_HIS House Transitional Housing
  • cch_Anaheim/Ariel
  • cch_Colettes Childrens Home #2
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