The HMIS Policies and Procedures has been updated to include the appeals process for agencies that are denied access to HMIS by the Agency Access Working Group. The new policy is included below for reference.
Agencies that are denied access to HMIS by the Agency Access Working Group may request an appeal. The purpose of the appeal is to ensure the integrity of the review process for the agency’s application. Appeals must be submitted to the HMIS Help Desk.
Upon receipt of the request, the HMIS Lead will complete the Agency Access Process Review, and determine whether the review process was followed appropriately. If all steps of the review process were followed, the decision by the Agency Access Working Group stands. If all steps in the review process were not followed, a sub-set of the Policies, Procedures, and Standards Committee will provide a secondary review and make a final determination regarding the agency’s application. This decision cannot be appealed, but agencies denied access to HMIS may re-apply in the future if they can effectively address the reasons their initial application was denied.