How HMIS Works

How the Homeless Management Information System (HMIS) Works

Participating agencies — gather and enter standardized client-level and demographic data into HMIS, such as First Name, Last Name, Date of Birth, Address Data Quality, Disability and Chronically Homeless.  Record services and target achievements.  Data collected is compiled into reports that permits us to understand the demographic and geographic scope of homelessness and the needs in Orange County.

  • Agency personnel input client data in HMIS within 3 days of client(s) entering the project.
  • Both standard and customizable reports are available for use by participating agencies.
  • 2-1-1 Orange County’s HMIS team provides technical support for Orange County’s participating agencies.
  • Our services include project set-up, training, and on-going help desk support

How the data is used:

For The Client – Reduced duplication of information; safeguard of client confidentiality.

For The Provider – Better-quality with internal and external data; Improved ability to serve clients; Measure and assess program effectiveness and report to boards and funders.

For The Continuum – To measure the progress towards ending homelessness in Orange County

For Funders – Evaluate return on investment.